Product updates, industry insights, and operational tips for modern self-storage operators.
Chip cards, presented as a differentiator, in 2026. How to read a self-storage software feature list without getting played.
Legacy platforms are still right for one specific kind of operator and wrong for nearly everyone else. Verdict first, receipts after — including the parts the sales call leaves out.
A marketplace listing gets you move-ins; it doesn't get you customers. Blunt answers to the questions operators actually ask about owning their own storage website.
Move-ins fail in the same three places: the lease, the payment method, and the gate code. Here's the checklist to tape to the desk — the AI-receptionist path and the staff fallback.
Airline-style pricing felt gross to me too. What changed my mind wasn't raising rates — it was realizing the real problem is being the last person in your market to know what your market is doing.
Occupancy is the easiest number in this business to hit while quietly losing money. Here's the morning check I'd actually recommend, and the trap hiding inside each metric on it.
I went shopping for storage software and found poker-game pricing, per-unit fees that tax your growth, and vendors bragging about chip cards eleven years after the EMV shift. So I built the thing I wanted to buy.